Need an appointment?

If you need something more urgent, please call us - we have spaces available for acute injuries/post surgical appointments

How to book an appointment online

We have an online booking option. This means you can book an appointment with any of our therapists. You can choose to book either an initial appointment (choose this if you are new to seeing us or returning with a new injury) or a follow up consultation (choose this if you have already seen us for your current situation).

All you need to do is click on the button below and the program will guide you through.

You can choose the therapist you would like to see.

If you need to see us for something more urgent, please call as we have emergency appointments available.

Book now

Helpful information to know about appointments

Therapy is an investment in your recovery, and we want to make sure you understand your options before your first appointment. If you have any questions about fees, please don't hesitate to get in touch — we are happy to talk it through with you before you book.

Private Patients:

You do not need a referral. We charge a standard consultation fee for initial and follow-up appointments. If a splint, cast, or exercise equipment is needed during your appointment, there is an additional charge for these items. Payment is required on the day — we accept cash, cheque, or bank card. Please contact us for current fee information.

If you hold private health insurance with extras cover, you may be able to claim a rebate for occupational therapy or physiotherapy. We recommend checking with your insurer before your appointment to confirm your entitlements. We use HICAPS, so you can claim your rebate on the spot.

Medicare — Chronic Disease Management Plan:

If your GP has referred you under a Chronic Disease Management Plan, you may be eligible for a Medicare rebate on up to 5 allied health sessions per calendar year. We bulk bill eligible patients, meaning there is no out-of-pocket cost for those sessions. Please bring your referral and Medicare card to your first appointment.

WorkCover:

If you have sustained a hand, wrist or arm injury at work, your treatment costs are typically covered by your employer's workers compensation insurer — you should not need to pay out of pocket. We accept WorkCover patients from all Australian states and territories. Please bring your claim number and insurer details to your first appointment, and we are happy to liaise directly with your case manager.

DVA — Department of Veterans' Affairs:

We welcome Gold Card and White Card holders. DVA covers the cost of hand therapy treatment for accepted conditions. You will need a referral from your GP or treating specialist before your first appointment. Please bring your DVA card and referral along with you.

NDIS:

We see participants who are plan-managed or self-managed. If your NDIS plan includes funding for therapeutic supports, hand therapy may be covered. Please contact us before booking so we can confirm your plan details and ensure everything is set up correctly.

Not sure which option applies to you?

Give us a call on 02 6925 0157 or

email admin@riverinahandtherapy.com.au

— we are happy to help you work it out.

How can we help you today?

I need to reschedule my appointment

No problem. We understand diary clashes, illness and other urgent matters can come up. You can reschedule your appointment by calling us or emailing us.

Please note that we apply a $70 fee for appointments cancelled with less than 24 hours notice.

I think I'm going well and don't need my appointment.

We understand. If you are feeling 100% with your recovery and are back doing what you love, it makes good sense to bid us farewell. It's not a bad thing! Give us a call or send an email and let us know. If you are not 100% better, and feeling like you have plateaued, haven't connected with your therapist, or need a fresh set of eyes... we can rebook you with one of our other team members for a review of your therapy.

I want to book some appointments in advance

Smart! Booking in advance gives you the best chance to get the days and times that suit you. There are a few ways to do this. You can call us or email us with the times you prefer, or you can click on the link above to book a follow up appointment using our online option.

I'd like to refer a friend or family member.

We'd love that! The more people we can help, the happier we go home at the end of the week. We are here to provide wholehearted therapy and we'd love to include your friend or family member. If you have someone to refer, you can send them a link to book online or get them to give us a call.

Our
Mission

About us

We are here to deliver engaging whole-hearted services to people in Regional Australia to enhance 'usefulness' and create 'good' internally and externally. To us, everyone needs to feel like there is a place for them, and that is why we aim to help people return to feeling their useful self. We also believe we are here to create benefit and improvement for you, and the community.